COVID - 19 UPDATE

26th May 2020

Following the reopening of our service department, we are delighted that in line with the latest government advice our sales showroom can reopen from Monday 1st June.

Over the last few weeks, we have been available remotely, and that will continue to be the case. From personalised video presentations to contactless collection or delivery of your new car, we will be flexible to your requirements to offer you a stress-free experience, either online or in the showroom.

We look forward to welcoming you back.

IMPORTANT UPDATE - 29th APRIL 2020

To update you, we are now re-opening our Service & Parts operations, from Monday 11th May. We shall be fully operational for all

  • Servicing, for any make of car
  • MOT Testing
  • Diagnostic & Repairs
  • Genuine Parts
  • Tyre Replacement
  • Air Conditioning Anti-Bacterial Servicing

We have examined how our dealerships usually operated, and with new learnings about social distancing, have re-designed the walkways, and customer interaction points – please, if visiting us, do assist us by following any floor markings directing you – they are for all our continued safety!

We shall provide hand sanitisation stations upon entering the building, and would ask that all take advantage!

In addition, for those customers who prefer not to visit the dealership, we have increased our Service Collection & Delivery abilities – just let us know when booking that you would like your car collected from your home, or office, and we will be delighted to schedule that. Our drivers, some of whom you may already know, will be equipped with suitable PPE, and sanitization equipment, and of course, on returning your vehicle, will wipe down areas such as the steering wheel, the gear lever, and the internal & external door handles, before finally wiping the key, and returning it to you!

I hope this helps – we are ready for your booking now, and look forward to assisting you as we all begin to resume a little of our normal lives!

Please do stay very safe!



IMPORTANT UPDATE - TEMPORARY BUSINESS CLOSURE - 24th March 2020

We have been closely monitoring COVID-19 (Coronavirus) and we are taking every precaution to ensure the safety and wellbeing of our staff and customers across our group.

As such, with the situation changing rapidly and in light of the latest guidance from the government, it is with a heavy heart we’ve taken the difficult but necessary decision to temporarily close all our showrooms from Tuesday 24th March 2020 in compliance with the Government’s initial 3 week recommendation.

The latest extension to the National position means that we remain closed for a further 3 weeks, with a potential return around May 11th.

Whilst we are evaluating resuming After-Sales operations, to cover any overdue maintenance, or safety related items, we are still taking bookings for all Servicing, Repairs, & MOT Test’s, and will be pleased to discuss availability with you, to ensure assistance as swiftly as possible, when we resume operations!

Our priority is to protect our customers and employees, and to play our part in the national effort to reduce the further spread of the virus.

Although our dealerships will be closed, in case of an emergency there will be contact details provided on our websites. And if mechanical assistance or a loan vehicle is urgently required we will do all we can to assist.

We hope that it won’t be too long before we can welcome you back into the dealerships but the most important thing at this time is for us all to stay safe.

Tony Roberts,
CEO, Horizon Magna Motor Group


FINANCE INFORMATION OR TO DISCUSS FINANCE MONTHLY PAYMENTS

contact our customer support teams on:

Shogun Finance Limited - 0800 151 2454 or https://www.blackhorse.co.uk/home

Shogun Vehicle Leasing – 03448 111 659




© 2020 Horizon Magna Motor Group

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